Terms of Service

1. Eligibility and business use

You must be at least 18 years old and authorized to bind the business you represent. The services are intended for business use by restaurants, restaurant groups, advisors, suppliers, and technology partners, not for personal, household, or consumer use.

2. Accounts and access

You are responsible for accurate account information, protecting login credentials, and all activity under your account. You must promptly notify us of suspected unauthorized access. You may not share access outside your organization except as expressly permitted, and you must ensure that authorized users comply with these Terms.

3. Customer data

“Customer Data” means information, files, records, and other content submitted to the services by or for you. As between you and YieldForge, you retain ownership of Customer Data. You grant YieldForge a limited, non-exclusive right to host, copy, transmit, transform, analyze, and display Customer Data only as necessary to provide, secure, support, and maintain the services for you.

YieldForge does not sell Customer Data, use it for targeted advertising, train AI models on it, or mine it across customers. Our handling of personal information is also described in the Privacy Policy.

You represent that you have all rights and permissions needed to provide Customer Data to YieldForge and to authorize its processing, including any data obtained from employees, vendors, delivery platforms, or third-party systems.

4. Service outputs and customer decisions

The services may identify patterns, estimates, discrepancies, or opportunities based on the data and assumptions available. Outputs are decision-support information, not accounting, tax, legal, investment, payroll, or other professional advice. You remain responsible for reviewing source records, validating assumptions, making business decisions, and complying with applicable laws and contracts.

YieldForge does not guarantee any specific savings, revenue increase, profit improvement, recovery, or business result. Estimates and examples are illustrative and may not reflect actual outcomes.

5. Third-party systems and data

The services may work with exports or information from POS, payroll, accounting, supplier, delivery, and other third-party systems. Those systems are governed by their own terms and privacy practices. We are not responsible for their availability, accuracy, acts, or omissions. You are responsible for maintaining lawful access to third-party accounts and data.

6. Acceptable use

You may not:

• Use the services unlawfully or infringe another person’s rights.
• Upload malicious code or content you are not authorized to provide.
• Attempt to bypass security, gain unauthorized access, probe vulnerabilities, or interfere with service operation.
• Reverse engineer, copy, scrape, resell, or commercially exploit the services except as expressly permitted by law or written agreement.
• Use the services or outputs to build or train a competing model, product, or service.
• Submit payment-card data, bank credentials, Social Security numbers, protected health information, or other highly sensitive data unless YieldForge has expressly agreed in writing to process it.

7. Intellectual property and feedback

YieldForge and its licensors retain all rights in the services, software, methods, designs, and documentation, excluding Customer Data. If you provide feedback, you allow us to use it without restriction or obligation, provided we do not identify you publicly without permission.

8. Pilot, fees, and payment

Specific pilot terms, subscriptions, fees, usage limits, and payment obligations will be stated in the applicable order form, proposal, or written agreement. Unless that document says otherwise, fees are non-refundable and do not include taxes. A free pilot or evaluation may be changed or discontinued at any time and is provided without a commitment to future availability.

9. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect it and will use it only for the relationship contemplated by these Terms. These obligations do not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received without restriction. Required legal disclosures are permitted after notice when legally allowed.

10. Suspension and termination

You may stop using the services at any time, subject to any separate agreement. We may suspend or terminate access for material breach, nonpayment, security risk, unlawful use, or to protect the services or others. Upon termination, your right to use the services ends. Provisions that by their nature should survive will survive, including ownership, confidentiality, disclaimers, liability limits, and dispute terms.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” YIELDFORGE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL DATA OR OUTPUTS WILL BE COMPLETE OR ACCURATE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. YIELDFORGE’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID YIELDFORGE FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT, OR US$100 IF YOU USED ONLY FREE SERVICES. THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

13. Indemnification

You will defend and indemnify YieldForge LLC and its personnel from third-party claims, losses, and reasonable expenses arising from your Customer Data, your unlawful or unauthorized use of the services, or your breach of these Terms, except to the extent caused by YieldForge’s own misconduct.

14. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Before filing a formal claim, each party agrees to give the other written notice and make a good-faith effort to resolve the dispute. Nothing in these Terms prevents either party from seeking urgent injunctive relief or using a court with lawful jurisdiction.

15. Changes and general terms

We may update these Terms as the services change. We will post the revised version with a new effective date and provide additional notice when required. You may not assign these Terms without our written consent; YieldForge may assign them in connection with a merger, financing, reorganization, or sale of the business. If a provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. These Terms and any applicable order or written agreement form the entire agreement for the services, and a signed agreement controls if it expressly conflicts with these Terms.